Grievance Policy

Revised: May 12, 2015

It is the expectation of the Board that every effort will be made to resolve any conflict occurring between member(s), professionals, parents and/or others by informal means. In the event that appropriate informal means have been used and exhausted without resolution, then the member may report the grievance to the Board. The Board will address the grievance in accordance with the grievance policy outlined below.

REQUEST FOR CONSIDERATION

All conflicts within the Club that are not otherwise resolved, will be presented to the Board of Directors for resolution. Any member, professional, parent or other person with an unresolved grievance should submit the grievance, in writing, to the Club President. The President and two other Board members will meet with the person submitting the grievance, and all other parties involved, at a mutually agreeable location and time, to review the grievance and discuss possible resolutions.

REVIEW BY THE BOARD

If a resolution is not reached after the meeting described above, the Club President will present the grievance to the Board at the next Board meeting. The portion of the Board meeting considering the grievance is open to the public, and all involved parties are encouraged to attend. Any involved party should let the Club President know in advance if he/she will be attending the meeting to allow the Board to assure there is available space and to otherwise accommodate all parties. The Board will provide a reasonable time, as determined by the Board, for parties to present their views.

DECISION BY THE BOARD

After hearing the parties, the Board will take the grievance under advisement and, within 30 days, advise the parties of its decision and action to resolve or address the grievance.

UNITED STATES FIGURE SKATING ASSOCIATION FORMAL GRIEVANCE

If any party to a dispute is not satisfied with the decision of the Board, they may file a formal grievance with United States Figure Skating. The Board will cooperate with requests for information from United States Figure Skating.